Privacy policy

STORNG (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") as follows regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "this Service").

Personal Information

"Personal information" refers to information about a living individual, which can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as information that can identify a specific individual from the information alone, such as appearance, fingerprints, voiceprints, and insurance numbers on health insurance cards (personal identification information), as defined in the Act on the Protection of Personal Information.

Purposes of Collecting and Using Personal Information

The purposes for which the Company collects and uses personal information are as follows:

For the provision and operation of Company services
To respond to inquiries from users (including identity verification)
To send emails regarding new features, updates, campaigns, etc., of the services in use by users and to provide information on other services provided by the Company
For maintenance, important notices, and other necessary communications
To identify users who violate the terms of use or attempt to use the service for fraudulent or unfair purposes, and to refuse their use
For users to view, change, delete, and check their registration information and usage status
To bill users for paid services
Other purposes related to the above purposes

Changes in the Purpose of Use

The Company may change the purpose of use of personal information only if it is reasonably deemed to be related to the purpose before the change. In the event of a change in the purpose of use, the Company will notify users of the new purpose by the method prescribed by the Company or by posting it on this website.

Joint Use and Provision to Third Parties

Except as provided below, the Company will not provide personal information to third parties without the prior consent of the user. However, this does not apply in cases permitted by the Personal Information Protection Act and other laws.
When necessary to protect a person's life, body, or property, and obtaining the consent of the individual is difficult
When particularly necessary to improve public health or promote the healthy upbringing of children, and obtaining the consent of the individual is difficult
When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing the affairs prescribed by laws and obtaining the consent of the individual may interfere with the execution of such affairs
When the Company notifies or announces in advance the following matters, and the Company has reported to the Personal Information Protection Commission
The inclusion of provision to third parties in the purpose of use
The items of data provided to third parties
The means or methods of providing to third parties
The suspension of provision of personal information to third parties at the request of the individual
The method of accepting requests from individuals
Notwithstanding the provisions of the preceding paragraph, the information provided shall not be provided to third parties in the following cases:
When the Company entrusts all or part of the handling of personal information within the scope necessary for achieving the purpose of use
In cases where personal information is provided as a result of the succession of business due to a merger or other reasons
In cases of jointly using personal information with a specific person, the matters regarding the joint use of personal information, the items of personal information used jointly, the scope of persons who use the personal information jointly, the purpose of use of the users, and the name or name of the person responsible for the management of the personal information, will be notified in advance to the individual or made readily available to the individual, regardless of the provisions of the preceding paragraph.

Disclosure of Personal Information

When a user requests the disclosure of personal information from the Company, the Company will promptly disclose it to the user. However, if the disclosure falls under any of the following, the Company may not disclose all or part of it, and if it decides not to disclose it, it will notify the user promptly. In addition, a fee of 1,000 yen per request will be charged for the disclosure of personal information.
When there is a risk of harming the life, body, property, or other rights or interests of the user or a third party
When there is a risk of significantly hindering the proper implementation of the Company's business
When it would violate the law
Notwithstanding the provisions of the preceding paragraph, information other than personal information such as browsing history and characteristic information will generally not be disclosed.

Correction and Deletion of Personal Information

If a user's own personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information according to the procedure specified by the Company.
If the Company determines that it is necessary to respond to a request from a user as described in the preceding paragraph, the Company will promptly carry out the correction, etc., of the personal information.
If the Company has made a decision to carry out the correction, etc., based on the investigation results in the preceding paragraph, or has made a decision not to carry out the correction, etc., it will promptly notify the user thereof.

Suspension of Use, etc., of Personal Information

If the Company is requested by the individual to stop using personal information or to delete it because it is being handled beyond the scope of the purpose of use or has been obtained by fraudulent means, the Company will promptly conduct the necessary investigation.
If the Company determines that it is necessary to respond to the request based on the investigation results in the preceding paragraph, it will promptly suspend or delete the use of the personal information in question.
If the Company has carried out the suspension of use, etc., based on the provisions of the preceding paragraph or has made a decision not to carry out the suspension of use, etc., it will promptly notify the user thereof.
Notwithstanding the preceding two paragraphs, if it is difficult to carry out the suspension of use, etc., or if it is necessary to take alternative measures to protect the rights and interests of the user, such as incurring significant costs for the suspension of use, etc., the Company will take such alternative measures.

Provision of Personal Information to Third Parties

Unless otherwise authorized by the user, the Company will not disclose personal information to third parties. However, this does not apply in the following cases: ・When personal information is disclosed to a payment company for the purpose of identity verification, confirmation of billing address, and credit investigation

Changes to the Privacy Policy

The contents of this Policy may be changed without notice to users, except as otherwise provided by laws or this Policy. Unless otherwise specified by the Company, the revised Privacy Policy will take effect when it is posted on this website.

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